Course Overview:

The purpose of this hands-on course is to help students address the implementation and desktop support needs needed to deploy and support Microsoft Windows XP Professional.  It helps Information Technology (IT) professionals responsible for the planning, implementation, management and support of Windows XP Professional.

Attendees to MS-2272: Implementing and Supporting Microsoft Windows XP Professional will receive TechNow approved course materials and expert instruction.


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Duration: 5 Days

Course Objectives:

  • Introduction to Windows XP Professional
  • Installing Windows XP Professional
  • Deploying Windows XP Professional
  • Modifying and Troubleshooting the Startup Process
  • Configuring Windows XP Professional
  • Installing, Managing and Troubleshooting Hardware Devices & Drivers
  • Setting Up and Managing User Accounts
  • Securing Resources with NTFS Permissions
  • Administering Shared Folders
  • Managing Data Storage
  • Setting Up, Configuring and Troubleshooting Printers
  • Managing Printers and Documents
  • Supporting TCP/IP
  • Overview of Active Directory Service
  • Configuring Network and Internet Connections
  • Configuring Security Settings and Internet Options
  • Monitoring & Managing Shared Folders by Using Computer Management
  • Using Windows XP Tools
  • Monitoring and Optimizing System Performance
  • Backing Up and Restoring Data


  • Before attending this course, students must have an A+ certification and a Network+ certification or equivalent knowledge.



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