PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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CT-325: Security+

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

Dates/Locations:

Date/Time	Event
06/23/2025 - 06/27/2025 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
08/18/2025 - 08/22/2025 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX
10/27/2025 - 10/31/2025 08:00 -20:00	CT-325: Security+ TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025 08:00 -16:00	CT-325: Security+ TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Compare and contrast attacks
Compare and contrast security controls
Use security assessment tools
Explain basic cryptography concepts
Implement a public key infrastructure
Implement identity and access management controls
Manage access services and accounts
Implement a secure network architecture
Install and configure security appliances
Install and configure wireless and physical access security
Deploy secure host, mobile, and embedded systems
Implement secure network access protocols
Implement secure network applications
Explain risk management and disaster recovery concepts
Describe secure application development concepts
Explain organizational security concepts

Prerequisites:

CompTIA A+ and Network+ certifications, or equivalent knowledge.
Windows 7/8/10 and Server 2008/2012/2016 experience required.
Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

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CT-425: CompTIA SecurityX

Course Overview:

SecurityX® (formerly known as CASP+) course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
06/09/2025 - 06/13/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX
09/15/2025 - 09/19/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX
12/08/2025 - 12/12/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Support IT governance in the enterprise with an emphasis on managing risk
Leverage collaboration tools and technology to support enterprise security
Use research and analysis to secure the enterprise
Integrate advanced authentication and authorization techniques
Implement cryptographic techniques
Implement security controls for hosts
Implement security controls for mobile devices
Implement network security
Implement security in the systems and software development lifecycle
Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
Conduct security assessments
Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp

Course Overview:

This bootcamp is a customized course for Cloud Essentials+ and Cloud+ that leverages 8 days to provide greater value than just the delivery of two separate courses. The 8 days of instruction prepare the student for the CCSP course.

TechNow has Identified overlap and uses time saved to:

Introduce hands-on skills (Open Source and AWS)
Go more in-depth on theory using hands-on to reinforce concepts
Do exam prep with practice questions

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

This bootcamp helps prepare students for 2 certifications, CompTIA Clouds Essentials+ and CompTIA Cloud+. After this course students will also be prepared to continue their education by taking CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar .

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ and CompTIA Cloud+ curriculum.

Attendees to CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 8 days

Course Objectives:

Learn the fundamental concepts of cloud computing
Learn the business aspects and impacts of cloud computing
Differentiate the types of cloud solutions and the adoptions measures for each
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the technical challenges and the mitigation measures involved in cloud computing
Identify the steps to successfully adopt cloud services
Identify the basic concepts of ITIL and describe how the ITIL framework is useful in the implementation of cloud computing in an organization
Identify the possible risks involved in cloud computing and the risk mitigation measures, and you will also identify the potential cost considerations for the implementation of cloud and its strategic benefits
Prepare to deploy cloud solutions
Deploy a pilot project
Test a pilot project deployment
Design a secure network for cloud deployment
Determine CPU and memory sizing for cloud deployments
Plan Identity and Access Management for cloud deployments
Analyze workload characteristics to ensure successful migration to the cloud
Secure systems to meet access requirements
Maintain cloud systems
Implement backup, restore, and business continuity measures
Analyze cloud systems for required performance
Analyze cloud systems for anomalies and growth forecasting
Troubleshoot deployment, capacity, automation, and orchestration issues
Troubleshoot connectivity issues
Troubleshoot security issues

Course Prerequisites:

Security+, Network+ or equivalent experience
Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/11/2025 - 08/13/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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