Course Overview:

The course provides networking professionals with the fundamentals and applications of Cisco IP telephony (Selsius) technology. The course includes phone & gateway installation, configuration, operations, & problem resolution. Students will be able to install and configure Cisco CallManager on any supported Media Convergence Servers, Cisco IP Phones, analog & digital Cisco IP Telephony Access Gateways in a laboratory or demonstration situation. The course includes exercises that focus on Cisco IP telephony using Cisco CallManager. Students will be able to build the three recommended deployment models; Isolated Campus, Multi-site deployment with distributed call-processing & multi-site deployment with centralized call-processing.

Attendees to N-445: Implementing Cisco Unified Communications Mangager will receive TechNow approved course materials and expert instruction.


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Duration: 5 Days

Course Objectives:

  • Cisco IP Telephony Introduction
  • Introduction to Voice, IP & CIPT Components
  • Cisco Call Manager
  • Cisco IP Phones
  • PSTN Access
  • Basic Dial Plan Architecture
  • Cisco Access Gateways
  • Advance Dial Plan Architecture
  • Supplementary Services
  • Plug Ins & Services
  • Design & Tips
  • WAN Design Considerations Administrative Tips


To fully benefit from CIPT, you should already possess certain prerequisite skills:

  • Commonly used networking terms & topologies
  • The basic functions of a network protocol
  • Fundamental network device roles (for example, hub, bridge, router, & switch)
  • The Open System Interconnection (OSI) reference model
  • The ability to use Windows to run multiple applications
  • Exposure to accessing the Internet or an intranet
  • Basic knowledge of binary & hexadecimal numbering
  • Telephony & IP telephony



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