Course Overview: Clear and detailed discussion on the following course content:
- What is the Agile Adaptive Methodology versus the Predictive (waterfall) Methodology?
- The Agile Value Proposition, by explanation of the Agile Manifesto and Agile Principles.
- What is the Scrum Framework by explanation of Scrum Roles, Ceremonies and Artifacts?
- What are the artifacts of Product Planning, Release Planning and Sprint Planning?
- What are the Agile impacts to corporate team structures and stakeholder alignment?
- What are Agile myths and why an Agile transformation will fail?
- What are Agile (hybrid) tailoring considerations?
Attendees to PM-221: Agile Overview for Executives and Leaderswill receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 1 Days
Course Objectives: Are you and executive or leader in your organization and interested in learning about Agile principles? This course details the Agile framework that uses an adaptive life cycle, specifically related to using the Scrum approach.
Upon successful completion of this course, students will be able to:
- Understand an overview of the main aspects that leadership must know to implement strategic opportunities with Agile principles for product quality and on-time product delivery
- Participants will dive into understanding the strategic and tactical elements of implementing Agile and Scrum into their organization
- Receive details on how to understand the organizational impact that the Agile transformation could have on the different aspects of your current business processes
Target Student:
- Designed specifically for leaders and senior managers or anyone wanting to understand the high-level basics of the Agile Framework
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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TechNow,Inc is an Accredited Training Center. As an ATC we are authorized to conduct EC-Council curriculum courses. Students will receive official EC-Council Curriculum and access to iLabs and when applicable access to EC-Council Cyber Range.

Here are the EC-Council course offerings:
TechNow has been training IT, programming, and Cyber Security for over 28 years. Artificial Intelligence skills are being developed across many enterprises.
Here is our list of Artificial Intelligence and Machine Learning related courses.
Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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