IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-345: Python for Penetration Testers

 

Course Overview:

 

This Python for Penetration Testing course is designed to give you the skills you need for maintaining or developing Python Penetration Testing tools oriented towards offensive operations.  We have a suite of courses and certifications that help  understand a problem, this course prepares the student to rapidly develop prototype code to attack or defend against it.

The course concludes with a Capture the Flag event that will test both your ability to apply your new tools and coding skills in a Python Penetration Testing challenge.

This course is not intended to be an Advanced Python course, but to exemplify penetration techniques utilizing Python.  The course covers Threading, Sockets, OOP, and third party modules that facilitate the offensive operator’s objective.

This course utilizes the “Violent Python” text book.

Attendees to TN-345: Python for Penetration Testers Class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Python Lanuage Refress
  • Network Sockets
  • Exception Handling
  • Hashes and Cracking Passwords
  • Threading
    • Concepts and Python Implementation
    • Queues and Synchronization
    • urlparse and httplib to probe URLs
    • Crack a password protected zip file
  • Port Scanner
    • Threading a Port Scanner
  • nmap integration
  • Deploying shellcode
  • Mechanize, BeautifulSoup
    • HTTP Form Password Guessing
    • HTTP Proxies (Burp Suite)
    • HTTP Cookies Session Hijacking
      • CookieMonster
  • Images and Metadata
  • Justniffer
  • SQL Injection
    • sqlmap
    • SQLBrute
  • Antivirus and IDS evasion
    • PyInstaller
    • Metasploit
  • Scapy
    • Deploy shellcode
    • DNS Cache Poisoning
    • Packety Violence

Prerequisites:

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

 

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented.  The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335:  VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Understand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
  • Design a vCenter Chargeback implementation.

Course Prerequisites:

  • VM-315  or equivalent experience.
  • Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)

  

 

Course Overview:  PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats.  Successful completion of this course enables administrators to better understand the threat landscape.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats  (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 2 days

Course Objectives:   Students attending this training course will gain an understanding of cyberthreats and their characteristics.  Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

  • Mod 1: Threat Landscape
    • Advanced Persistent
    • Threats
    • Data Breaches and Tactics
    • Threat Management
    • Strategies
  • Mod 2: Integrated
    • Approach to Threat
    • Protection
    • Integrated Approach to
    • Protection
    • Next-Generation Firewall
    • Advanced Endpoint
    • Protection
  • Mod 3: Network Visibility
    • Zero Trust Model
    • SSL Decryption
    • Decryption Policy
  • Mod 4: Reducing the Attack
    • Surf
    • ection

 

Day 2

  • Mod 5: Handling Known
    • Threats
    • WildFire Analysis
    • Security Profiles
  • Mod 6: Handling Unknown
    • Traffic and Zero-Day Exploits
    • WildFire
    • Researching Threat Events
    • Identifying Unknown
    • Applications
  • Mod 7: Investigating
    • Breaches
    • Identify IOCs Using
    • App-Scope
    • Log Correlation
    • Finding Infected Host
  • Mod 8: Using Custom
    • Signatures
    • Creating Custom App-IDs
    • Threat Signatures

A

Prerequisites:

  • Students must complete the PA-213: Install, Configure, and Manage course
  • Understanding of network concepts, including routing, switching, and IP addressing
  • In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

  

 

Course Overview:  PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course.  Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.  Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network.  Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.  The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations: No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Overview
    • Panorama Solution
    • Deployment Design
  • Mod 2: Initial Configuration
    • Interface Configuration
    • Setup Configurations
    • Device Deployment
    • Configuration Management
  • Mod 3: Templates
    • Templates Overview
    • Common Organization
    • Strategies
    • Configuring Templates
  • Mod 4: Device Groups
    • Device Groups
    • Objects
    • Policies
    • Device Group Commit

 

Day 2

  • Mod 5: Administration
    • Admin Roles and Access
    • Control
    • Commit Procedure
  • Mod 6: Logging and
    • Reporting
    • Logging
    • Application Command
    • Center
    • App-Scope
    • Correlation Objects
    • Reports
  • Mod 7: Log Collectors
    • Plan a Log Collection
    • Deployment
    • Distributed Data Collection
    • Log Deployment
    • Configure Dedicated Log
    • Collector
    • Managed Collector Groups
  • Mod 8: Business Continuity
    • Panorama High Availability
    • Collector Group
    • Redundancy
    • Export Configuration
    • Disk Installation

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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