PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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TN-949: Certified Firewall Analyst Course

Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Analyzing Network and Wireless Design
Creating and Auditing a Rulebase
Firewall Assessment and Penetration Testing
Host-Based Detection and DLP
Incident Detection and Analysis
IOS and Router Security
IPv6 and ICMPv6
Log Collection and Analysis
NAT and Proxies
Netfilter IPtables
Network Access Control
Network-Based Intrusion Detection
Packet Filters and Inspection
Packet Fragmentation
Perimeter Concepts and IP Fundamentals
Securing Hosts and Services
TCP/IP Protocols
VPN Design and Auditing
VPN Implementation

Course Prerequisites:

GSEC or equivalent experience
UNIX, Windows, networking and security experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
05/19/2025 - 05/23/2025 09:00 -17:00	CT-205: A+ Certification Course Tech Now, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Identifying, Adding & Removing System Components
Installation, Configuring & System Optimization
Diagnosing & Troubleshooting Problems
Power Protection & Safety Procedures
Motherboards, Processors & Memory
Printers
Basic Networking
Operating System Fundamentals
Installation, Configuration & Upgrade
Diagnosing & Troubleshooting
Networks

Prerequisites:

None

Comments

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User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs)

Course Overview:

This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.

Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Radio Frequency (RF) Fundamentals
Spread Spectrum Technologies
802.11 Network Architecture
Physical & MAC Layers
Hardware Installation, Configuration, & Management
Antennas & Accessories
Wireless Network Management
Troubleshooting Wireless LANs
Site Surveying
Wireless LAN Security
Organizations & Standards

Prerequisites:

Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.

Comments

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User: TMPRIESTLEY

Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!

Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.

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PM-325: Project Management Professional (PMP) Exam Preparation

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMP certification exam, as well as any individual who has attended any Project Management Certification program in the past and needs to brush up on the material needed to pass the PMP exam.

Attendees to PM-325: Project Management Professional (PMP) Exam Preparation will receive official PMI (Project Management Institute) course materials and expert instruction from an official PMI Instructor.

TechNow Inc. is an official Authorized Training Partner of The Project Management Institute (PMI).

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Project Initiation
Examining the Project Management Framework
Examining the Project Management Processes
Implementing Project Integration Management
Managing the Project Scope
Introducing Project Time Management
Introducing Project Cost Management
Introducing Project Quality Management
Introducing Project Human Resource Management
Introducing Project Communications Management
Introducing Project Risk Management
Introducing Project Procurement Management
PMP Code of Professional Conduct

Prerequisites:

A Bachelor’s degree & 4,500 hours of project management experience over 3 years/36 months.

OR

7,500 hours of project management experience over 5 years/60 months (if NO degree).

AND

Complete & submit the PMP certification application directly to PMI

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