N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
Troubleshoot Layer 2 connectivity using VLANs and trunking
Implementation of redundant switched networks using Spanning Tree Protocol
Troubleshooting link aggregation using Etherchannel
Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
Describe the virtualization technology of servers, switches, and the various network devices and components
Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
Describe wireless roaming and location services
Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
Troubleshoot wireless client connectivity issues using various available tools
Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
Explain basic Python components and conditionals with script writing and analysis
Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
Describe APIs in Cisco DNA Center and vManage

Prerequisites:

CCNA certification
Implementation of Enterprise LAN networks
Basic understanding of Enterprise routing and wireless connectivity
Basic understanding of Python scripting

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.

User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great

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N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

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TN-913: Cloud Security Fundamentals

Course Overview:

TechNow Cloud Security Fundamentals addresses the loss of hands-on control of system, application, and data security in the Cloud computing environment. Security teams wrestle with the impact and liability of Cloud computing on an organization. This course enables the security team to assist in contract language and Service Level Agreements (SLAs) when utilizing Cloud Service Providers (CSPs).

Compliance and auditing are introduced with strategies for control verification and audit analysis in the CSP environment. Software as a Service (SaaS) to Infrastructure as a Service (IaaS) and everything in between require a compliance strategy. Students will go in-depth into the architecture and infrastructure fundamentals for private, public, and hybrid clouds. Topics covered include: patch and configuration management, virtualization security, application security, and change management. Policy, risk assessment, and governance within cloud environments will be covered with recommendations for both internal policies and contract provisions to consider.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to effectively manage security in the cloud environment.

Attendees to TN-913: Cloud Security Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Objectives:

Cloud computing introduction
Security challenges in the cloud
Infrastructure security in the cloud
Policy, risk, and governance for cloud computing
Compliance and legal considerations
Audit and assessment for the cloud
Data security in the cloud
Identity and Access Management (IAM)
Disaster Recovery and Business Continuity Planning (DR/BCP) in the cloud
Intrusion detection and incident response

Course Prerequisites:

GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures
Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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User: reedrobt

Instructor comments: Dave is like an encyclopedia of technical topics...what "doesn't" he have expertise in?

Facilities comments: Home2 location was well-kept and convenient to other services.

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TN-415: Computer Hacking Forensics Investigator (CHFI)

Course Overview:

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

What’s Included:

5 days of instructor-led in classroom training
Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
CHFI Courseware
Exam Voucher
CHFI onsite exam scheduling

Course Objectives:

Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
Perform anti-forensic methods detection
Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
Identify & check the possible source/ incident origin
Recover deleted files and partitions in Windows, MAC OS X, and Linux
Conduct reverse engineering for known and suspected malware files
Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

Dates/Locations:

Date/Time	Event
07/14/2025 - 07/18/2025 08:00 -16:00	TN-415: Computer Hacking Forensics Investigator (CHFI) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

- Module 01. Computer Forensics in Today’s World
- Module 02. Computer Forensics Investigation Process
- Module 03. Understanding Hard Disks and File Systems
- Module 04. Data Acquisition and Duplication
- Module 05. Defeating Anti-forensics Techniques
- Module 06. Operating System Forensics (Windows, Mac, Linux)
- Module 07. Network Forensics
- Module 08. Investigating Web Attacks
- Module 09. Database Forensics
- Module 10. Cloud Forensics
- Module 10. Malware Forensics
- Module 11. Investigating Email Crimes
- Module 12. Investigating Email Crimes
- Module 13. Mobile Forensics
- Module 14. Forensics Report Writing and Presentation

Prerequisites:

- - 2+ years of proven information security work experience
  - Educational background with digital security specialization
Target Audience:
- - Law Enforcement
  - Defense & Military
  - E-Business Security
  - Systems Administrators
  - Legal Professionals
  - Banking & Insurance professionals
  - Government Agencies
  - IT Managers
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TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies

Course Overview:

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objective:

Prerequisites:

Students should have an understanding of the security field.

Course Outline:

What threats does my organization care about?
What does a threat look like?
What does a threat look like?
How to present the SOC internally.
Communication with Stakeholders and Executives
People
- Establishing a skill matrix and work roles for SOC members
- Establishing a training path
- Personnel background requirementsProcesses
Processes
- Alignment to standards: NIST, PCI, HIPAA, etc.
- Risk related decision trees
- Playbooks
- Threat Intelligence Integration
Technology – Tool Suites to Support:
- Ethical Hacking
- Network Security Monitoring and SIEM
- Forensics
- Dashboards
- Analysis and Hunting
- Incident Management and Ticketing

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