Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
The focus of Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL110) will be managing OpenStack using both the web-based dashboard and the command-line interface, in addition to managing instances and installing a proof-of-concept environment using Red Hat OpenStack Platform (RHOSP) director. Essential skills covered in the course include configuring Red Hat OpenStack Platform (using the director UI); managing users, projects, flavors, roles, images, networking, and block storage; setting quotas; and configuring images at instantiation.
Attendees to CL-115 Red Hat OpenStack Administration I: Core Operations for Cloud Operators will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Prerequisites:
This course is designed for Linux system administrators, cloud administrators, and cloud operators interested in, or responsible for, maintaining a private or hybrid cloud.
Prerequisites for this course is Red Hat Certified System Administrator (RHCSA) or demonstrate equivalent experience
Course Outline:
- Launch an instance
- Manage projects, quotas, and users
- Manage networks, subnets, routers, and floating IP adresses
- Create and manage block and object storage in the OpenStack framework
- Customize instances with cloud-init
- Deploy scalable stacks
- Deploy RedHat OpenStack Platform using RHOSP director
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Course Overview:
This course will be fast paced with in-depth and live demonstrations.
Date/Locations:
No Events
Duration: 1 day
Course Objectives:
- UEFI, SecureBoot, TPM, and Enterprise BitLocker
- Windows VPN in the Enterprise
- Windows Advanced Firewall
- Utilizing Windows WMI
- Administering Windows with Powershell
- Using Autopsy for Forensics
Prerequisites:
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