IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

Comments

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

Comments

Latest comments from students

User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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Virtualization/Cloud

TechNow has been involved in enterprise client server architectures since 1990.  TechNow has delivered  national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations, 

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

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CT-245: Linux+

Course Overview:

This course will provide students with proficiency in the everyday management of Linux based clients and basic management of server system. Students will learn the knowledge and tools necessary to manage Linux systems from the command line, as well as how to manage user administration, file permissions, software configurations, and Linux based clients, server systems and security.  Let us help you prepare for the CompTIA Linux+ exam (XK0-005).

TechNow is a CompTIA partner and uses official CompTIA Linux+ curriculum.

Attendees to CT-245: Linux+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/25/2025 - 08/29/2025
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX
12/01/2025 - 12/05/2025
08:00 -16:00 		CT-245: Linux+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Perform basic Linux tasks
  • Manage users and groups
  • Manage permissions and ownership
  • Manage storage
  • Manage files and directories
  • Manage kernel modules
  • Manage the Linux boot process
  • Manage system components
  • Manage devices
  • Manage networking
  • Manage packages and software
  • Secure Linux systems
  • Write and execute Bash shell scripts
  • Automate tasks
  • Plan and perform a Linux installation

Prerequisites:

 

Comments

Latest comments from students

User: cwbrind

Instructor comments: Great experience with Mr. Peterson, would recommend again. Highly knowledgable and approachable for any subject.

Facilities comments: The Holiday Inn was a nice location for learning despite traffic around the area.

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Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990.  TechNow’s training program has followed the evolution of enterprise computing into security architectures.  Palo Alto Networks represents the current state of security product evolution.  With next generation firewall technology, the reunification of your security architecture is possible.  TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.
Palo Alto Networks Certifications:  Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take  EDU-201 + EDU-205 + EDU-221
TechNow is a mobile Pearson VUE Authorized Testing Center.  Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course.  Take the course and get certfied, without  logistical effort of getting students to a training facility and the hassle of scheduling testing.
TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.
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