PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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TN-999: Reverse Engineering Malware Course

Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Toolkit and Lab Assembly
Malware Code and Behavioral Analysis Fundamentals
Malicious Static and Dynamic Code Analysis
Collecting/Probing System and Network Activities
Analysis of Malicious Document Files
Analyzing Protected Executables
Analyzing Web-Based Malware
DLL Construction and API Hooking
Common Windows Malware Characteristics in x86 Assembly
Unpacking Protected Malware
In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
In-Depth Analysis of Malicious Executables
Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

Strong understanding of core systems and network concepts
Exposure to programming and assembly concepts
Comfortable with command line access

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User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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CompTIA

Increase your credibility, job security, and career opportunities by reaching your goal and getting certified! TechNow offers many CompTIA bootcamp style courses in which we administer an exam on the last day of class. We have a proven testing program that will get you the results you want!

P-415: Advanced PERL Programming

Course Overview:

Every programmer must keep up with the latest tools and techniques. This course will help you push your skills to the next level and become a more accomplished programmer. Advanced PERL Programming teaches you all the complex techniques for production-ready PERL programs and explains concepts such as introspection, overriding built-ins, extending PERL's OO model, and testing your code for greater stability.

Attendees to P-415: Advanced PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Advanced Techniques
Parsing Techniques
Templating Tools
Objects, Databases, and Applications
Natural Language Tools
PERL and Natural Languages
Handling English Text
Modules for Parsing English
Categorization and Extraction
PERL and Unicode
POE
Programming in an Event-Driven Environment
Testing
Keeping Tests and Code Together
Inline Extensions
Just Another PERL Hacker